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Activity overview

Latest activity by Jess
  • Jess created an article,

    INCIDENT - Note Errors

    Description of Reported Issue: Many Canvas users are reporting inability to save notes with a variety of errors including: Save Failed An error occurred loading this note. A log of the error has b...

  • Jess created an article,

    Support Ticket Process

    Introduction  The Canvas customer success team utilizes Zendesk for handling our support tickets. Zendesk allows our team to collaborate efficiently with our end users within a secure, HIPAA-compli...

  • Jess created an article,

    Release Information 8/24/22

    Release Information August 24, 2022   User Interface (all users) Adds a time stamp to note state change events in the billing footer The billing footer of the note displays a log of user actions o...

  • Jess created an article,

    Release Information 8/17/22

    Release Information August 17, 2022   User Interface (all users) Adds configuration setting which allows a fax cover sheet Previously, faxes sent from Canvas did not support the ability for users ...

  • Jess created an article,

    Configure Note Types Webinar 8/9/2022


  • Jess created an article,

    Configurable Note Types Webinar / Panel View Retirement Announcement August 2022

    Announcements 📢   The Panel View will be retired in the near future.  We will be investing in enhancing our Schedule View and developing new scheduling workflows.  If you have an ongoing need for ...

  • Jess created an article,

    Release Information 8/10/2022

    Release Information August 10, 2022   User Interface (all users) Configurable note types This feature has been beta tested for the past two months, and is now being released to all customers. This...

  • Jess created an article,

    Release Information 8/3/2022

    Release Information August 3, 2022 User Interface - all users Adds a configuration setting to allow a free text address field for homeless patients Users now have the ability to enable a Last Know...

  • Jess commented,

    Hey Sarah - thank you for the feedback!  The FHIR API and SDK changes are geared towards developers.  Please watch for changes to the User Interface (none, in this release) for changes that will ha...

  • Jess created an article,

    Relese Information 7/27/2022

    Release Information July 27, 2022 API FHIR Observation Create resource now supports writing vital signs UPDATE: 7/27/22 - FHIR Observation Create for Vitals ...